Subscribe to our Mailing List

* indicates required

Charities We Support

Macmillan Cancer Support

Lewy Body Society

Privacy Policy

This website is wholly owned and operated by Origen ESP Limited (“Origen”), incorporated in England and Wales as a private limited company. Origen takes your privacy seriously. Please read the following to learn more about our Privacy Policy.

What this Privacy Policy Covers

This policy covers how Origen treats personal information that Origen collects and receives through this website, which may include information related to your past use of any Origen products and/or services. Personal information is information about you and/or organisation that is personally identifiable, including but not limited to your name, address, email address, phone number and occupation and that may not otherwise be publicly available.

This policy does not apply to the practices of companies that Origen does not own or control or to people that Origen does not employ or manage.

Information Collection and Use

Origen collects personal information when you use the online forms within this website and when you visit pages within this website. Origen may combine such information about you with information that it obtains from business partners or other companies.

When you fill in the online forms within this website, you are not anonymous to Origen and personal information, including but not limited to your name, address, email address, telephone number and occupation, is required in providing the required services and Origen collects such information.

When accessing this website, information from your computer and browser is automatically received and recorded. Such information includes your IP address, cookie information from this website, software and hardware attributes, and the page(s) you request.

Origen uses information for the following general purposes: to customize the content you see, fulfil your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Information Sharing and Disclosure

Origen does not rent, sell, or share personal information about you to or with other people or non-affiliated companies except to provide the products or services you have requested, when it has your permission or under the following circumstances:

  • Origen provides the information to trusted partners who work on its behalf or with it under confidentiality agreements. These companies may use your personal information to help Origen communicate with you about offers from Origen and our marketing partners. However, these companies do not have any independent right to share this information.
  • Origen responds to subpoenas, court orders, or legal process, or to establish or exercise its legal rights or defend against legal claims.
  • Origen believes that it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use of this website, or as otherwise required by law.
  • Origen transfers information about you if it is acquired by or merged with another company. In this event, Origen will notify you before information about you is transferred and becomes subject to a different privacy policy.


Cookies may be set and accessed on your computer when accessing this website.

Web beacons may be used or cookies may be set and accessed on your computer by website analytics services that Origen uses in analysing traffic to this website.

Your Ability to Amend and Delete Personal Information Origen Holds

You can amend personal information Origen holds about you by contacting Origen by email with a request to do so.

New categories of marketing communications may be added to this website from time to time. You can opt out of receiving future marketing communications from these new categories or unsubscribe by following instructions contained in the messages you receive.

Origen reserves the right to send you certain communications relating to its business and this website, without offering you the opportunity to opt out of receiving them.

You can request for the removal of personal information by contacting Origen by email. Some personal information may remain in Origen’s or this website’s archived records after your account has been deleted.

Confidentiality and Security

Origen limits access to personal information about you to employees who it believes reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Changes to This Privacy Policy

Origen reserves the right to update this Privacy Policy as necessary from time to time.

Questions and Suggestions

If you have questions or suggestions, please contact Origen by email.

Why Preventative Maintenance?

Programmed preventative maintenance can extend product life, reduce the likelihood of down-time and keep your premises and staff safe and secure. Find out more about Origen’s Service and Maintenance offerings.

safecontractor approved

The Door and Hardware Federation

The Door and Hardware Federation