Queue Management Systems, Customer Flow Management & Optimising Queuing Processes from Origen, Specialist in Security Barrier & Access Control Solutions Supply, Installation & Maintenance for Commercial & Industrial applications.

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Origen Queue Management

Customer flow management

Origen are experts in customer guidance, including Queue Management, In-Queue Merchandising and Electronic Guidance such as Call Forward systems.

We offer a comprehensive range of systems and ancillary equipment to help drive customer throughput, increase flow efficiencies, and maximise impulse sales opportunities.

Optimising your queuing process

When done correctly, you can move your customers more quickly and efficiently and leave them with a positive memory of dealing with you. A small sample of what we consider to optimise your queuing process is:

  • Customer wayfinding from entrance to exit
  • Optimum size of queue
  • Optimum style of queue system
  • Size of peak and off peak footfalls
  • Prioritisation of impulse SKUs within the queue
  • Length of wait time versus service time
  • Style of payment
  • Operational efficiency

We can provide you with simple advice on the equipment and configuration that best serves your profitability and your customers’ experience.

More Information

For more information or to receive a no obligation quotation to meet your exact requirements, please email us at info@origenesp.co.uk or fill in a Quick Enquiry Form.

Origen Queue Management, Queue Management Systems, Customer Flow Management

safecontractor approved

The Door and Hardware Federation

The Door and Hardware Federation